With that buzz phrase in my head, I raised another call today using their "request a call back". They needed to get their account updated to reflect that they're the contract manager.
They had an old account from before the current 3rd party handling this Education program registration. I found a similar thread on their forum where someone else was having the same issues. Where I have 2 options - use Ava (done that) or go on the community forums (ummm.). I get directed to a link with Contact us. Try on the Community forum, explaining my hassles. My support requests have sat with "Internal team" for over a week. The Education Customer Manager person isn't answering emails or phone calls. I'm still waiting to get my account fixed. I download AutoCAD/Inventor/Revit/3DS Max 2022 - same as usual.Įxcept I then find that in order to create a network deployment of 2022, you have to do it from the Web GUI on under "Custom Install". Just when my opinion of AutoDesk couldn't get any worse, they somehow manage it.
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